e777 Privacy Policy

1Introduction and Scope

This Privacy Policy applies to all users of the e777 online gaming platform, including visitors who browse without a registered account, registered players, and anyone who interacts with e777 through its website or mobile application.

By registering an account or using the e777 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described here. This policy should be read alongside the Terms & Conditions.

This policy covers data collected through the e777 website at e777.ng and through the e777 mobile application available for Android and iOS devices.

2Personal Data We Collect

e777 collects personal data in two main ways: information you provide directly, and information generated automatically when you use the platform.

Information you provide directly includes:

• Full name, date of birth, and residential address provided during account registration.
• Contact information including your mobile number and email address.
• Government-issued identification documents submitted for KYC (Know Your Customer) verification, such as a Philippine passport, driver's licence, or similar ID.
• Selfie or photo submitted for identity matching during KYC.
• Payment information including GCash account details, Maya account details, or Philippine bank account details used for deposits and withdrawals. Note: we do not store full bank account credentials – payment processing is handled through secure third-party channels.
• Communications you send to our support team via live chat or other channels.

Information collected automatically includes:

• Device information including device type, operating system, and browser version.
• IP address and approximate location data derived from it.
• Session and activity logs including login times, pages visited, games played, and bets placed.
• Transaction history including deposit amounts, withdrawal requests, and game outcomes.
• Cookie and tracking data as described in Section 7 of this policy.

3How We Use Your Personal Data

The personal data e777 collects is used for the following purposes:

Purpose	Data Used
Account registration and management	Name, date of birth, contact details, login credentials
Identity verification (KYC)	Government ID documents, selfie, date of birth
Processing deposits and withdrawals	Payment channel details, transaction amounts, account balance
Fraud prevention and security	Device data, IP address, login history, transaction patterns
Customer support	Account information, communication records, transaction history
Platform improvement	Anonymised usage and activity data
Responsible gaming monitoring	Session duration, betting activity, account history

e777 does not use your personal data for unsolicited marketing to third parties. If e777 sends you platform-related notifications or updates, you may opt out through your account settings or by contacting support.

4Sharing Your Personal Data

e777 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Your data may be shared in limited circumstances:

• Payment processors: When you make a deposit or withdrawal via GCash, Maya, or bank transfer, the relevant payment service provider receives the transaction data necessary to process that payment.
• Identity verification providers: Third-party KYC services may process your identification documents and selfie to verify your identity. These providers operate under strict data handling agreements.
• Fraud prevention and security services: Data may be shared with fraud detection systems to protect the platform and its users from unauthorised activity.
• Legal and compliance requirements: We may disclose data if required to do so by applicable Philippine law, court order, or legitimate request from a law enforcement authority.
• Business transfers: In the event of a merger, acquisition, or sale of the business, your data may be transferred to a successor entity, subject to equivalent privacy protections.

Any third party that processes data on behalf of e777 is bound by contractual obligations to handle that data securely and only for the purposes specified.

5Data Retention

e777 retains personal data for as long as necessary to fulfil the purposes for which it was collected, and for as long as required to meet legal, compliance, and operational obligations.

Account data and transaction records are typically retained for a minimum period after account closure, as required to comply with applicable anti-money laundering and financial record-keeping obligations. KYC documents are retained for the required period under applicable regulations.

If you request account closure, we will deactivate your account and cease active use of your data. Certain data will be retained in secure archives for the legally required retention period, after which it will be deleted or anonymised.

6How We Protect Your Data

e777 uses a combination of technical and organisational measures to keep your personal data secure:

• SSL/TLS encryption on all connections between your device and the e777 platform, ensuring data in transit cannot be intercepted.
• Encryption at rest for sensitive stored data including personal identification records and payment information.
• OTP two-factor authentication required for account login, so that even if your password is compromised, your account cannot be accessed without the OTP sent to your registered mobile number.
• Access controls ensuring that personal data is accessible only to e777 staff and systems that have a legitimate operational need for it.
• Regular security reviews to identify and address vulnerabilities in the platform infrastructure.

While e777 takes these measures seriously, no online platform can guarantee absolute security. You are responsible for keeping your own login credentials secure and for notifying us immediately if you suspect any unauthorised access to your account.

7Cookies and Tracking Technologies

e777 uses cookies – small data files stored in your browser – along with similar technologies such as local storage and session tokens. These are used to:

• Keep you logged in during a session without requiring repeated authentication.
• Remember your display preferences and settings.
• Understand which parts of the platform players use most, so we can prioritise improvements.
• Detect and prevent fraudulent or abusive activity based on session behaviour.

e777 does not use cookies to serve advertising from third-party ad networks or to track your activity on other websites.

Most browsers allow you to control or disable cookies through browser settings. Disabling certain cookies may affect the functionality of the e777 platform – for example, session cookies are necessary to keep you logged in.

8Your Data Rights

As a user of the e777 platform, you have the following rights in relation to your personal data:

• Right to access: You may request a summary of the personal data we hold about your account.
• Right to correction: If any personal data we hold is inaccurate, you may request that we correct it. You can update basic account information directly through your account settings.
• Right to deletion: In certain circumstances, you may request that we delete your personal data. Note that we may be required to retain some data for legal or compliance reasons even after account closure.
• Right to restrict processing: In certain circumstances, you may request that we limit how we use your personal data while a query or dispute is being resolved.
• Right to data portability: You may request a copy of certain personal data in a portable format.

To exercise any of these rights, please contact our support team through the live chat available within the platform after login. We will respond to requests within a reasonable timeframe and in accordance with applicable obligations.

9Minors and Age Verification

The e777 platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from persons under the age of 21. Age verification is conducted during the registration process and through KYC identity checks.

If we become aware that personal data has been collected from someone under the minimum age, we will close the relevant account, void any transactions, and delete the associated data as promptly as practicable.

10Changes to This Privacy Policy

e777 may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable requirements. Updated policies will be published on this page with a revised effective date.

Your continued use of the e777 platform following the publication of an updated Privacy Policy constitutes your acceptance of the changes. If the changes are material, we will make reasonable efforts to notify registered users, but it remains your responsibility to review this page periodically.

11Contact Us About Privacy

If you have questions about this Privacy Policy, want to exercise your data rights, or need to raise a privacy concern, please contact our support team via live chat inside the platform. You can also reach us by email at [email protected]. Our support team is available 24 hours a day, seven days a week.